 GSI Version 4.1.0.243 scan stop in some files, scan item stop and do not continue |
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 14.07.2010 11:57
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#1
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 Advanced Member II  Group: Members Posts: 219 Joined: 15.09.2007 From: Shanghai, China  |
Hello, Kamille
I found GSI Tool sometimes scan stopped in some files and cannot continue , like this , but the files can not be found when I use WinRAR to Browse.  What happen? OS:Windows 7 U This post has been edited by Wesly.Zhang: 14.07.2010 12:03 -------------------- OS:Windows 7 Ultimate SP1 x64 with Firefox 20.0.1 installed. Product: Kaspersky Internet Security 2013 13.0.1.4190 with Patch G. Test Host Computer (Lenovo/LEGEND): Intel Pentium 4 2.0G; 1.21G DDR 400 Memory; 40G Seagate Hard Disk; Intel integrated graphics with 32MB share memory. |
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11.08.2010 11:21
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#2
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 Support Specialist Group: KL France Posts: 383 Joined: 1.06.2006 From: France |
Citation (Wesly.Zhang @ 14.07.2010 09:57)  Hello, Kamille I found GSI Tool sometimes scan stopped in some files and cannot continue , like this , but the files can not be found when I use WinRAR to Browse. What happen? OS:Windows 7 U Hi, I know that it happens sometime but I got to few information here to answer. Have you tried to run it with Admin rights ? -------------------- All the best,
Kamille GetSystemInfo Tool: http://www.getsysteminfo.com/download/GetSystemInfo.exe GetSystemInfo Parser: http://www.getsysteminfo.com/ |
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11.08.2010 11:24
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#3
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Support Specialist Group: KL France Posts: 383 Joined: 1.06.2006 From: France |
Citation (Kamille @ 11.08.2010 09:21) Hi, I know that it happens sometime but I got to few information here to answer. Have you tried to run it with Admin rights ? Also, when this happens, have a look to the log file GetSystemInfo_XXXXXX.txt in %TEMP% folder and have a look to the latest line that has been write for the report. -------------------- All the best,
Kamille GetSystemInfo Tool: http://www.getsysteminfo.com/download/GetSystemInfo.exe GetSystemInfo Parser: http://www.getsysteminfo.com/ |
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11.08.2010 16:00
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#4
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Advanced Member II Group: Members Posts: 219 Joined: 15.09.2007 From: Shanghai, China |
QUOTE(Kamille @ 11.08.2010 15:24) Also, when this happens, have a look to the log file GetSystemInfo_XXXXXX.txt in %TEMP% folder and have a look to the latest line that has been write for the report. Hi,Kamille I will notice the suggestion. If the same case happened, I will send the "GSI" report to here. -------------------- OS:Windows 7 Ultimate SP1 x64 with Firefox 20.0.1 installed. Product: Kaspersky Internet Security 2013 13.0.1.4190 with Patch G. Test Host Computer (Lenovo/LEGEND): Intel Pentium 4 2.0G; 1.21G DDR 400 Memory; 40G Seagate Hard Disk; Intel integrated graphics with 32MB share memory. |
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