 Black list of licenses is corrupted. |
Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus  |
  18.06.2010 06:23
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#1
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 Advanced Member I  Group: Members Posts: 159 Joined: 4.12.2009  |
Hi
i have Kaspersky Internet Security 2011 .232(a) with 322 days License, today when i update KIS my system got Hang @ 55% and the only way was to manually restart my system, when i logon to desktop,Kaspersky is showing " Black List of Licenses is corrupted" and when i click fix it now, it checking for updates and showing not all components are updated, still getting same error everytime, not updating .... When i click roll back updates there is no change...Plz help me..... |
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18.06.2010 06:27
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#2
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Oldtimer Group: Moderators Posts: 43010 Joined: 14.06.2007 |
Please post your GetSystemInfo report link, instructions are located in the fourth Important topic.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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18.06.2010 10:31
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#3
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
QUOTE(richbuff @ 18.06.2010 07:57)  Please post your GetSystemInfo report link, instructions are located in the fourth Important topic. Thanku richbuff here is my Gsi report http://www.getsysteminfo.com/read.php?file...807f018339512d8 |
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18.06.2010 10:35
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#4
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
QUOTE(vinay2010 @ 18.06.2010 12:01) Thanku richbuff here is my Gsi report http://www.getsysteminfo.com/read.php?file...807f018339512d8 Actually My Processor is Intel Core2duo e7200 @ 2.53ghz , 4gb ram but using 3gb[32bit] ,Intel DP35DP mobo,dont know why GSI report shows it's an Intel Xeon PIII processor |
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18.06.2010 10:41
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#5
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
QUOTE(vinay2010 @ 18.06.2010 12:05) Actually My Processor is Intel Core2duo e7200 @ 2.53ghz , 4gb ram but using 3gb[32bit] ,Intel DP35DP mobo,dont know why GSI report shows it's an Intel Xeon PIII processor
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18.06.2010 10:47
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#6
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Oldtimer Group: Moderators Posts: 43010 Joined: 14.06.2007 |
Please do a checkdisk, and then do a repair Kaspersky.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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18.06.2010 10:52
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#7
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
QUOTE(richbuff @ 18.06.2010 12:17) Please do a checkdisk, and then do a repair Kaspersky. Hi richbuff i have checked my hardidisk using chkdsk, no problems found, going to repair Kaspersky now and will post t report... Thank u for helping me... |
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18.06.2010 11:05
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#8
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
Hi Richbuff...
i did a repair of Kaspersky , it was successfull , prompted to reboot the computer done, log n to desktop, Kaspersky showing tat some components cannot be enabled, it's System watcher ,plz help me screenshot attached
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18.06.2010 11:07
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#9
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
another screenshot, i did and system watcher application repair no hope
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18.06.2010 11:36
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#10
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Oldtimer Group: Moderators Posts: 43010 Joined: 14.06.2007 |
If un and re install Kaspersky does not resolve the issue, please contact Tech Support, link is located at upper left of this forum page.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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 18.06.2010 11:40
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#11
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Advanced Member I Group: Members Posts: 159 Joined: 4.12.2009 |
QUOTE(richbuff @ 18.06.2010 13:06) If un and re install Kaspersky does not resolve the issue, please contact Tech Support, link is located at upper left of this forum page. H Richbuff, i have solved tat problems by fully uninstalling Kaspersky by KIS remover, when ,y activate screen comes i have typed the activation code now it's showing license remaining 305 days, before uninstalling it was 322 days what happened i dont know... going to do an update... Thankzz for ur quick reply ur doing a great job.... |
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