 What is Otto - do I need to be concerned |
Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus  |
 31.05.2010 10:18
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#1
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Newbie  Group: Members Posts: 6 Joined: 19.03.2010  |
My pc is pretty slow and I was looking at programs I could delete and came across Otto. What is this? Kaspersky doesn't pick it us as a virus so is it anything to worry about. I'm pretty green on IT issues and didn't set the pc up myself so it may be something that I need - any suggestions please.
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31.05.2010 10:26
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#2
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Oldtimer Group: Moderators Posts: 43075 Joined: 14.06.2007 |
1) What is Otto: http://www.bleepingcomputer.com/uninstall/2381/Otto.html
2) PC is slow: Please post your GetSystemInfo report link, instructions are located in the sixth Important topic. -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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31.05.2010 19:39
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#3
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Newbie Group: Members Posts: 6 Joined: 19.03.2010 |
QUOTE(richbuff @ 31.05.2010 09:26)  1) What is Otto: http://www.bleepingcomputer.com/uninstall/2381/Otto.html 2) PC is slow: Please post your GetSystemInfo report link, instructions are located in the sixth Important topic. Thanks, is this what you need http://www.getsysteminfo.com/read.php?file...4a5c7e39befd367 Sue |
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1.06.2010 01:54
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#4
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Oldtimer Group: Moderators Posts: 43075 Joined: 14.06.2007 |
There are a few things you can try.
One is to update your Network Adapters, links are located in the Summery > Update tab of your report. Next, try this brief and easily reversible diagnostic tactic: Start > Run > type msconfig > ok > Startup tab > uncheck all items except Kaspersky/avp.exe > Services tab > Hide all Microsoft services > uncheck the remaining services, except for Kaspersky > apply > ok > restart. Any better? And lastly, clean upgrade your Kaspersky product, links, instructions and tips are located in the fourth and second Important topics. -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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1.06.2010 11:46
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#5
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Newbie Group: Members Posts: 6 Joined: 19.03.2010 |
QUOTE(richbuff @ 1.06.2010 00:54) There are a few things you can try. One is to update your Network Adapters, links are located in the Summery > Update tab of your report. Next, try this brief and easily reversible diagnostic tactic: Start > Run > type msconfig > ok > Startup tab > uncheck all items except Kaspersky/avp.exe > Services tab > Hide all Microsoft services > uncheck the remaining services, except for Kaspersky > apply > ok > restart. Any better? And lastly, clean upgrade your Kaspersky product, links, instructions and tips are located in the fourth and second Important topics. thanks, I'll give them a try. Sue |
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