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> What is Otto - do I need to be concerned
kittycat
post 31.05.2010 10:18
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My pc is pretty slow and I was looking at programs I could delete and came across Otto. What is this? Kaspersky doesn't pick it us as a virus so is it anything to worry about. I'm pretty green on IT issues and didn't set the pc up myself so it may be something that I need - any suggestions please.
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richbuff
post 31.05.2010 10:26
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1) What is Otto: http://www.bleepingcomputer.com/uninstall/2381/Otto.html

2) PC is slow: Please post your GetSystemInfo report link, instructions are located in the sixth Important topic.


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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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kittycat
post 31.05.2010 19:39
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QUOTE(richbuff @ 31.05.2010 09:26) *
1) What is Otto: http://www.bleepingcomputer.com/uninstall/2381/Otto.html

2) PC is slow: Please post your GetSystemInfo report link, instructions are located in the sixth Important topic.



Thanks, is this what you need


http://www.getsysteminfo.com/read.php?file...4a5c7e39befd367

Sue
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richbuff
post 1.06.2010 01:54
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There are a few things you can try.

One is to update your Network Adapters, links are located in the Summery > Update tab of your report.

Next, try this brief and easily reversible diagnostic tactic: Start > Run > type msconfig > ok > Startup tab > uncheck all items except Kaspersky/avp.exe >
Services tab > Hide all Microsoft services > uncheck the remaining services, except for Kaspersky > apply > ok > restart. Any better?

And lastly, clean upgrade your Kaspersky product, links, instructions and tips are located in the fourth and second Important topics.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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kittycat
post 1.06.2010 11:46
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QUOTE(richbuff @ 1.06.2010 00:54) *
There are a few things you can try.

One is to update your Network Adapters, links are located in the Summery > Update tab of your report.

Next, try this brief and easily reversible diagnostic tactic: Start > Run > type msconfig > ok > Startup tab > uncheck all items except Kaspersky/avp.exe >
Services tab > Hide all Microsoft services > uncheck the remaining services, except for Kaspersky > apply > ok > restart. Any better?

And lastly, clean upgrade your Kaspersky product, links, instructions and tips are located in the fourth and second Important topics.


thanks, I'll give them a try.

Sue
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