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> Problems with hotmail account
post 29.04.2010 12:11
Post #1


Group: Members
Posts: 1
Joined: 29.04.2010

After installing Kaspersky Anti Virus, I was unable to access my hotmail account.

Windows XP
Firefox 3.6 and Internet Explorer 8
Windows Firewall disabled

Both browsers would stall when attempting to login, requiring the page to be refreshed. When Kaspersky was disabled, could access without any problems. Same problem through mobile broadband (3G) and through ADSL connection.
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post 29.04.2010 12:18
Post #2

Professional II

Group: Members
Posts: 3245
Joined: 14.12.2007

Please post a GSI log following this guide
It is a useful tool to quickly get an overview of possible issues
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