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> Slow performance, of Kav 2010
usampa
post 17.03.2010 03:51
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Hi , I am well protected with my Kaspersky Antivirus 2010 , but the PC is slower and with some programs is almost impossible to work!
It shouldn't be like that because my laptop is new and I have 2 GB memory, processor Intel® CPU 575 @ 2.00 Ghz and Windows Vista.

So if someone could help me with my problem it will be very appreciated :
Thanks!
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rudger79
post 17.03.2010 03:56
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Welcome to the forum.

1. Click here to download the GetSystemInfo tool
2. Run getsysteminfo.exe.
3. The log will be autouploaded and added to the clipboard with the default settings.
4. Now add the link from the clipboard to your post.


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 Beta
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2014
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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usampa
post 17.03.2010 14:27
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Thanks 'rudger79' !

Here is the link : http://www.getsysteminfo.com/read.php?file...c2ff9f92486f8f0
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antikythera
post 17.03.2010 14:50
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the windows error log shows numerous errors unrelated to Kaspersky files. because of the language I can't tell what they say but they would be more likely to be the actual cause of the slow downs.


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usampa
post 17.03.2010 16:41
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QUOTE(antikythera @ 17.03.2010 13:50) *
the windows error log shows numerous errors unrelated to Kaspersky files. because of the language I can't tell what they say but they would be more likely to be the actual cause of the slow downs.


I don't know but without Kaspersky everything works fine....
What you can suggest me to do , should I reinstall the windows ?
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RaytheBear
post 18.03.2010 04:11
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QUOTE(usampa @ 17.03.2010 08:41) *
I don't know but without Kaspersky everything works fine....
What you can suggest me to do , should I reinstall the windows ?



This could be the cause to your Slow Down:

�������ҙ version 7.00
Product name: �������ҙ version 7.00

Ray


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rudger79
post 18.03.2010 04:26
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Hi. Did you recently upgrade to 2010 from another version? Try uninstall reboot and reinstall KAV 2010, perform a manual update then reboot. smile.gif


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 Beta
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2014
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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