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> prematurely expired licence ???, bought in JAN 2006, expired in May 2006?
atlana
post 26.05.2006 14:23
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Hello peers...

Got a major problem here.
My client purchased a new licence-key set for their "10 worksstation+ 1 fileserver+ 1 exchange-/emailserver" package back in january 2006, i just came back from a small vacation and kaspersky admin-kit is telling me that my licences are expiring TODAY.

I compared it with my previous ones, and found out that the new ones are "registered to Josh Prost @ Kaspersky" (who's definately not part of my clients company wink.gif) as the old ones were not registered like that. They were just "comercial licences" w/o any email-addy registration 'inside'.

I remember entering a 4 character-code that was given to me via email the first time to get 30% off the sticker-price of a licence-renewal.

Please, I really like Kaspersky A/V, has it kept our Butts clean of crap thats out there, but its hard to be a selling point to my Boss, if the licence prematurely expire. Especially if my Boss believes that it's Kaspersky's fault (which i do not believe to be the case) that the LAN is having intermittant lag-hickups (different thread, still working on it...) that freezes the workstations for minutes.

Can somebody PLEASE throw me a quick solution/phone#/email-contact to resolve pronto the licence issue ?

cheers
@

PS: i used my personal Kaspersky v6 to read the info's out of the licence key in the pic

[EDIT]
it was the/a "KAV SB for Windows 1-FileServer + 10-Workstation + 10-MailBox Multi Pack (key) - 000A7A51.key" package

This post has been edited by atlana: 26.05.2006 14:25
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Don Pelotas
post 26.05.2006 14:30
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http://www.kaspersky.com/helpdesk.html, but please check the time/dates are correct, it's the number one issue with this. smile.gif


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