 SLOW 6.0.3.837, First install of KL - machine is very SLOW |
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 3.07.2009 22:02
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#1
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Newbie  Group: Members Posts: 3 Joined: 3.07.2009  |
Went from a competitors product to 6.0.3.837 on my first test machine.
WIN XP PRO SP2 - 1.8Ghz - 1GB Ram. Machine is painfully slow. Deactivating KL machine speeds up - a lot. Started tweaking and disableing certain features, helps a little. How can this be so horribly slow ? Any suggestions. We bought 75 licenses, I am beginning to wonder if this was a mistake. Not feeling any benefit at all. |
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4.07.2009 08:21
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#2
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 Support specialist Group: KL Germany Posts: 1025 Joined: 8.07.2008 From: Ingolstadt, Germany |
Please specify the name and version of Kaspersky product for example Kaspersky Anti-Virus for Windows Workstations 6.0.3.837.
And please attach here the report file of GetSystemInfo utility, upload that file on http://support.kaspersky.fr/getsysteminfo/ and post the link of that report here. -------------------- Feldstudie.net
Malware-Honeypot: 147852@feldstudie.net - Feel free to fill with malware ;) Multiple exclamation marks are a sure sign of a diseased mind... |
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4.07.2009 21:09
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#3
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Newbie Group: Members Posts: 3 Joined: 3.07.2009 |
QUOTE(phr3n1c @ 3.07.2009 22:21)  Please specify the name and version of Kaspersky product for example Kaspersky Anti-Virus for Windows Workstations 6.0.3.837. And please attach here the report file of GetSystemInfo utility, upload that file on http://support.kaspersky.fr/getsysteminfo/ and post the link of that report here. Okay. Says Kaspersky Anti Virus for Windows Workstation (under Help). The link for GetSystemInfo fails, so I'll search and see if I can find a good link to that routine. |
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4.07.2009 21:19
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#4
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Newbie Group: Members Posts: 3 Joined: 3.07.2009 |
Maybe this will help others, this is how to use DrWatson to create dump fle: http://usa.kaspersky.com/support/corporate...00982/193238603 |
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5.07.2009 11:58
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#5
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 Spanish Forum Moderator Group: Moderators Posts: 7553 Joined: 25.09.2007 From: Spain |
For getsysteminfo, review this: http://forum.kaspersky.com/index.php?showtopic=915
Download: http://telecharger.kaspersky.fr/GSI/GetSystemInfo.exe -------------------- Kaspersky Spanish Partner - Kaspersky Gold Beta tester
Normas del foro ● Helpdesk ● Spanish Fan Club ● GetSystemInfo ● Removal Tool ● Webscanner Descarga Nuevo Getsysteminfo: http://telecharger.kaspersky.fr/GSI/GetSystemInfo.exe  |
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