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> Can't find my key file [Merged], Incorrect Object State
musicman1982
post 13.06.2009 22:46
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Hi,

I have a windows vista laptop and I have just reinstalled kaspersky after a real recovery clean up of my laptop I have got the key file on my laptop, I just can't seem to find it and add it on to kaspersky can anyone help me? much appreciated....

-musicman1982
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rudger79
post 13.06.2009 23:02
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Hi. You can try here.


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
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My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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musicman1982
post 14.06.2009 13:13
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Hi,

Just recently I had to a recovery on my packard bell laptop, I have installed kaspersky with no problem. But, I have seemed to of lost my key is there a way to get a new one or try something else. I am completely clueless, if anybody can help me it will be greatly appreciated.

-musicman1982

This post has been edited by richbuff: 15.06.2009 02:55
Reason for edit: Merged. Please use Add reply button, not New topic button, for same topic. :)
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Lucian Bara
post 14.06.2009 14:30
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hello
try here: https://support.kaspersky.com/PersonalCabinet
if it doesn't help, only contacting support will do: http://support.kaspersky.com/helpdesk.html
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musicman1982
post 26.07.2009 11:44
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Hi,

I have had to install Kaspersky again, due to my laptop being all messed up. I have managed to install Kaspersky in, but when it comes to the key file. I do as it says by browsing and clicking on it. When I do that it says the pathway of how I did for example C:\desktop\folder\ etc it doesn't just say the key file. Is there anyway to stop this and can anybody help me. Much appreciated.

musicman1982
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Stranger7
post 26.07.2009 12:03
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Hi,

Version 2010 can only activated by activation code ( xxxxx-xxxxx-xxxxx-xxxxx )
See also here :

http://support.kaspersky.com/kis2010/license?qid=208280247

Version 2009 see here :

http://support.kaspersky.com/faq/?qid=208279726

Greetings Stranger

This post has been edited by Stranger7: 26.07.2009 12:06


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musicman1982
post 27.07.2009 02:11
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Whenever I try to put the key file in my kaspersky thats what comes up? how do I stop this from happening and to make my kaspersky to accept it.
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TrueGreen
post 27.07.2009 02:17
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QUOTE(musicman1982 @ 27.07.2009 01:11) *
Whenever I try to put the key file in my kaspersky thats what comes up? how do I stop this from happening and to make my kaspersky to accept it.

What version are you trying to activate with a .key file. 2010 requires an activation code (no more key files). I'm not sure, but you may be able to activate 2009 with a key file while offline (after the installation is completed).


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Make sure you ACTIVATION CODE is listed and backed up in your My Kaspersky Account.
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musicman1982
post 27.07.2009 02:19
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QUOTE(TrueGreen @ 26.07.2009 23:17) *
What version are you trying to activate with a .key file. 2010 requires an activation code (no more key files). I'm not sure, but you may be able to activate 2009 with a key file while offline (after the installation is completed).


2009 I had to do a part recovery on my laptop, so I had to put the .key file in again.
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richbuff
post 27.07.2009 02:22
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Four Merges. Please Stop using the New Topic button. Please use Only the Add Reply topic button for your Activation Code Key issues.


Help eliminate massive forum chaos and confusion. One topic thread per person per issue, please.


This post has been edited by richbuff: 27.07.2009 02:23


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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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TrueGreen
post 27.07.2009 02:42
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QUOTE(musicman1982 @ 27.07.2009 01:19) *
2009 I had to do a part recovery on my laptop, so I had to put the .key file in again.

I don't use 2009 anymore, but I think if you go to the license area (once installed) there is a place to use the .key file. Others could probably advise you better on this. Do you have your activation code?


--------------------
Make sure you ACTIVATION CODE is listed and backed up in your My Kaspersky Account.
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