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> Unable to Update Database
zailan
post 4.04.2009 20:32
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I have bought internet security 2009 last week with 3 users license.

My problem is one of my pc can't update the latest database, kaspersky keep popup message ask for update but it failed.

Anyone can help me, please..
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charlesT
post 4.04.2009 20:34
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Hello,

Have you check to make sure your computer system date/time are correct and has not gotten changed somehow ?

If the system date and time are correct, can try unticking the Proxy server in the KIS main page(GUI)setttings>update>settings button>proxy server untick then ok,ok,

cool.gif

This post has been edited by charlesT: 4.04.2009 20:45
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zailan
post 7.04.2009 06:18
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Still no luck dash1.gif

Is that possible because of Licensing? but my license is 3 users and this is a third one!!!

Is there a way to manually download the database?

Thanks


QUOTE(charlesT @ 4.04.2009 19:34) *
Hello,

Have you check to make sure your computer system date/time are correct and has not gotten changed somehow ?

If the system date and time are correct, can try unticking the Proxy server in the KIS main page(GUI)setttings>update>settings button>proxy server untick then ok,ok,

cool.gif


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rudger79
post 7.04.2009 06:36
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Hi.

Please try what is suggested in post #2 of this thread: http://forum.kaspersky.com/index.php?s=&am...st&p=937012

Post the update report part. Also please post a GSI report: http://forum.kaspersky.com/index.php?showtopic=36444

This post has been edited by rudger79: 7.04.2009 06:41


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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