Hello @moath, Welcome! What is the error message (you) see when (you) added a new device & it is not accepted? The Community cannot resolve the issue, please log a request with Kaspersky Customer Service, they have access to (your) private information, the Community does not - https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include images of the error & a *detailed history*. Support will guide you. Also, when the problem is fixed, Kaspersky has replaced Kaspersky Total Security with Kaspersky Plus, you may wish to read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila T. Thank you🙏 Flood🐳+🐋

@matiasbsm Bem-vindo Qual sistema operacional você se refere? Android ou iOS? De qualquer maneira, não me recordo no momento (não estou com o celular próximo a mim agora) de haver essa opção que você deseja. Porém, você pode realizar a sugestão para melhoria do aplicativo aqui → Suporte Técnico

Описание новой версии скоро появится.

Solo sirve para un ordenador. ¿Cómo hago para que sirva para el móvil?

Когда выходит подобное уведомление - хотелось бы при клике по нему переходить к нужной менюшке для работы с ним. А он, по сути, некликабелен даже. Всё делать ручками - долго 🙂

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. This article might be useful in the following cases: If you want to configure multi-vendor security on endpoints, keeping both Kaspersky and Microsoft technologies; If you don't know how to properly configure a Microsoft solution after installing KES; If you're having some issues with the product and the OS after configuring KES and Defender. The differences between the Defender products There are three different products: Windows Defender: an anti-malware solution for Windows 8, 8.1 and Server systems based on it. For details, see here. Microsoft Defender Antivirus: an anti-malware solution for Windows 10, 11 and Server systems based on it. For details, see here. Defender for Endpoint: an EDR solution for Windows 10, 11 that might be used together with Microsoft Defender Antivirus or a third-party solution (from the Microsoft point of view, of course). For details, see here. KES installation specifics During the installation of KES, the Defender solution status is verified and disabled automatically. After that, KES notifies the operating system about a new AV and FW feature (if the KES Firewall component is going to be installed). Please note that even if Defender is replaced with the AV in the system, the Defender service might still run, and this is an expected behavior. There is no need to disable this service explicitly, and it also might be harmful in certain scenarios. For example, if Defender is disabled by GPO, it may result in the KES installation failure since the installer might not be able to get access to the desired setting. Configuring systems to use both KES and Defender solutions Here you can find the article with the details on how to configure a Microsoft solution to properly coexist with third-party AV vendors (and KES is a third-party from the Microsoft point of view). No special actions should be taken from the KES side, at least at this moment. The information will be updated in case of finding any issues. Repairing KES registration in WSC This option available only for KES versions prior to the 11.11. KES registration within Windows Security Center might be affected. For example, when WMI repository getting corrupted, Windows is just restoring it back to defaults. In such cases KES and Defender might be both actively scan files and cause performance issues. The workaround to restore KES registration is: Disable KES Self-defense Open registry key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\protected\KES\Data Find value "IsRegisteredInSecurityCenter" and set it to zero. Restart KES service or the whole host. Unfortunately, there is no possibility to restore KES registration by using some WMI scripts because they're breaking product integration and does not allow to update product statuses in a way the product does.

Welcome to Kaspersky Community. That big file of several GBs, has no sense to reported here in this Community, please report it via Your My Kaspersky Service, creating a ticket to support.

Knowing that I am using only one device