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Berny

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  1. @franzderpalme1 Welcome. It looks like that the best option for this issue is Kaspersky Technical Support.
  2. @NEELESH @Shadowsaber This is a strange issue 🤔, can you please provide your géographical location.
  3. @Shadowsaber Welcome. Did you submit trace files to Kaspersky Technical Support ? Do you have an INC number ?
  4. @NEELESH Welcome. Please first check this ? "If you use a proxy server to connect the internet, you must specify the proxy server connection settings ..." KPM main window → Settings → Advanced → Proxy server Please uninstall KPM with the Kaspersky ' kavremover ' tool + reboot. ⚠️ Important : Please create a restore point before proceeding !
  5. @djori Welcome. Please continue here. Thank you
  6. @citotia Please contact Kaspersky Technical Support : https://support.kaspersky.com/b2c/
  7. @citotia Welcome.. If you are on an auto renewal plan the subscription starts on purchase day. Also, please check your system date ?
  8. @barth Veuillez consulter le Support Technique svp : https://support.kaspersky.com/fr/b2c/fr
  9. @barth Bonjour, Quelle version avez-vous installé sur votre portable. Appareils Samsung ? Pour info , avec KIS (Windows) vous pouvez migrer vers Kaspersky Standard.
  10. @prince24 Bonjour et bienvenu sur le Forum. Veuillez consulter le Support Technique svp → https://support.kaspersky.com/fr/b2c/fr
  11. @KEM Bonjour Comme déjà mentionné ce Forum ne peut malheureusement pas vous offrir une solution 😞 Concernant le code QR veuillez consulter mon intervention ci-dessus svp.
  12. @YhkYazilim5454 Welcome. You can use the same account, also the subscription on Kaspersky Premium starts the day of the purchase.
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